How license purchase and delivery works
- 10 hours ago
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Strix-Guard purchase is completed through the customer account because the license is a personal digital product. It must be linked to the buyer account, order, selected chronicle, and project address.
- The user creates an account or signs in.
- In the purchase section, the user selects a client or chronicle and enters project parameters.
- Before invoice creation, the user sees the price, documents, and digital delivery terms.
- After payment, the website receives payment confirmation and verifies the order.
- The license appears in the account and files become available for download.
If payment is confirmed but the license does not appear, the user can create a ticket and include the order ID, invoice number, amount, currency, and operation date. These details help check the case faster.