Contacts and Feedback
Contact channels for product, payment, refund, security, and legal requests.
- Last updated
- June 9, 2026
- Service
- Strix-Guard
Primary support channel
Authenticated users can create support tickets in the customer account. This is the preferred channel for license, order, and technical questions.
- customer account: support tickets section;
- email: [email protected];
- website: strix-guard.info.
Payments and refunds
For payment questions, include account email, order number, payment provider, transaction date, amount, and payment identifier.
Security
Reports about possible vulnerabilities, account compromise, or suspicious payments should be sent to [email protected] with the Security subject.
Contact us
Send us a message through the form. We will reply to the email address you provide.