AML/KYC Policy

1. Purpose

Strix-Guard takes measures to prevent fraud, illegal payments, sanctions-related transactions, digital license abuse, and prohibited use of the service.

2. Transaction monitoring

Payments may be reviewed manually or with tools provided by payment providers. We may consider amount, frequency, payment addresses, account technical indicators, and order history.

3. KYC and additional checks

In certain cases, we may request additional information to confirm account ownership, payment source, or refund eligibility.

Refusal to provide requested information may result in order delay, refund refusal, or access restriction.

4. Prohibited transactions

Payments related to sanctioned persons or territories, stolen funds, fraud, malicious activity, restriction circumvention, or other illegal actions are prohibited.

5. Holds and refusal

If a violation is suspected, we may suspend order processing, request verification, refuse service, cancel a transaction, or share information with payment providers and competent authorities where legally justified.