Privacy Policy
How Strix-Guard processes user, payment, license, and support request data.
- Last updated
- June 9, 2026
- Service
- Strix-Guard
1. Data we process
We process data required for registration, authentication, license delivery, payments, support, and service security.
- email, username, and account data;
- license technical data, domains, IP addresses, and server details;
- payment identifiers, order statuses, and data returned by the payment provider;
- support ticket messages, security logs, and technical logs.
2. Purposes of processing
Data is used to provide product access, process payments, prevent fraud, fulfill support obligations, and improve service security.
3. Third-party sharing
We may share the minimum necessary data with payment providers, hosting providers, security analytics systems, and competent authorities where legally required.
We do not sell user data to third parties.
4. Retention and protection
Data is retained as long as necessary for service operation, accounting, dispute resolution, and security.
We use access control, logging, two-factor protection for administrative areas, and backups.
5. User requests
A user may request clarification, correction, or deletion of data where this does not conflict with security, payment accounting, and dispute resolution obligations.
Contact us at [email protected] or through a support ticket in the customer account.